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Office Berkeley, CA 94703
United States
Hours Monday – Friday: 7AM – 7PM
Saturday: 8AM – 4PM
24/7 emergency service available

Emergency Service

Need urgent same-day delivery outside business hours? Call our 24/7 dispatch line and a driver will be on the way.

Frequently Asked Questions

Quick answers to the most common questions we hear from new clients.

How fast do you respond to quote requests?

We reply to every quote request within 2 business hours. During business hours (7AM–7PM PT), most responses come back within 30 minutes.

Do you require long-term contracts?

Never. We believe in earning your business every day. Most clients start with a pay-as-you-go arrangement and move to a monthly agreement only after they've experienced the service.

What areas of California do you cover?

All of California — from the Oregon border to San Diego. We have regular routes across the Bay Area, Napa/Sonoma, Sacramento, Central Valley, Los Angeles, and San Diego.

Are your drivers HIPAA certified?

Yes. All drivers on our pharmaceutical routes are HIPAA-trained and recertified annually. We maintain chain-of-custody records for every shipment.

Can you integrate with my e-commerce platform?

Yes. We offer API integrations with Shopify, WooCommerce, Magento, and custom ERP systems. Orders flow directly from your store to our dispatch team.

What happens if something goes wrong?

We take full responsibility. All shipments are fully insured, and our team will work directly with you to make things right — no finger-pointing, no shifting blame. That's what family does.

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